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Panasonic Voice Processing Systems

Panasonic Voice Processing (or Voicemail) Systems allow you to record, send and retrieve messages, 24 hours a day, 7 days a week to and from anywhere world-wide as well as efficiently handling your telephone system traffic and internal communication needs.

As well as comprehensive Voicemail features the Panasonic systems provide full Auto Attendant Capability as standard.

With so many built in features these Voice Processing Systems can improve the efficiency and productivity of your business, whether it be in sales, customer service, marketing, or human resources as, among other reasons:

• Callers can select which Department they wish to speak to or dial an extension directly
• Field sales representatives can call in their sales reports at any time of the day
• Customer lines can publicise sales, special promotions and general information
• Orders can be placed 24 hours a day
• Product or service information is available 24 hours a day
• Database information can be easily gathered
• Calls may be screened prior to connection to an extension without overloading a busy operator
• Conversations can be recorded and transcribed later.


All of our Voicemail Systems have the following features:

E-Mail Integration
Receive voice mail messages on your phone system with notification of caller, time and date of call, length of message and how many old and new messages are in your mailbox. E-mail messages can be automatically deleted from the voicemail, or a copy retained on the voice processing system. Your telephone message can also be attached as a WAV file, to the e-mail message, and the sending of e-mails can be schedules to suit your working day.

LCD Prompts
Control voice mail using a simple LCD menu (only available with KX-T7636/7633) without listening to the voicemail for options. Messages can be selected, played and deleted using the visual prompts and the caller's information displayed on screen.

Custom Menus for Each Extension
With the KXTVM, individual extensions can set up their own custom menu options for callers to follow. Callers can leave a message or have their call forwarded to another extension or even an outside line, for example another office or even a cellular telephone. Each extension user can set up the options they want to offer their callers.

External Message Delivery
Extension owners can have their messages recorded into voicemail and then have the KXTVM system call their cellular telephone to have the messages delivered wherever they are.

Multilingual Service
The system can support up to three different languages. English is standard, the user can then record the other two languages. Callers may choose the language of their preference when they call in; or languages can be assigned on a port by port or telephone basis.

Enhanced Integration with the Panasonic KX-TDA Digital Hybrid Telephone System Range
When integrating the KX-TVM50E Voice Processing System to the range of KX-TDA digital hybrid telephone systems there are a number of enhanced facilities available. These combined with the standard system features help improve call and message handling:

• Two-Way Recording
• Live Call Screening
• Caller ID Intelligence
• Remote Access

Flexibility
As well as integrating with the Panasonic digital range of business telephone systems, the Voice Processing Systems may be connected to a wide range of other telephone systems.

Applications
The Panasonic Voice Processing Systems can improve the efficiency of your business, whether it be sales, customer service, marketing, or human resources.


To view the full specification, including a comprehensive feature list and all available options of each Voice Processing System please click here to view a brochure or for a brief comparison of basic Voicemail specifications please see below:

 

KX-TVM50

KX-TVM200

Recording Time

8hrs Max(1-600mins or unlimited)

1000hrs Max(1-600mins or unlimited)

Number of Ports

Max.6

Max.24

Number of Mailboxes

64

1024

Number of Messages (per mailbox)

Unlimited

Unlimited

Personal Greeting Length (programmable)

1-360 secs

1-360 secs

Message Retention (programmable)

1-30 days or unlimited

1-30 days or unlimited

Extension Numbering (programmable)

2-5 digits

2-5 digits

Pause (programmable)

Yes

Yes

Message Waiting Lamp (programmable)

DTMF sequence/DPT Integration

DTMF sequence/DPT Integration

Maximum Message Length (programmable)

1-60 mins or unlimited

1-60 mins or unlimited

Mailbox Information Report

Yes

Yes

Call Account Report (Group Calls by Port)

Yes

Yes

Call Account Report (Group Calls by Mailbox)

Yes

Yes

Port Usage Report

Yes

Yes

Mailbox Usage Report

Yes

Yes

Memory Card Usage Report

Yes

No

Hard Disk Usage Report

No

Yes

Fax Call Report

Yes

Yes

Call Handling Statistics Report

No

Yes

Custom Service Report

Yes

Yes

Message Status Report

Yes

Yes

Subscriber Setup Report

Yes

Yes

Security Status Report

Yes

Yes

Hourly Statistics Report

Yes

Yes

Email Report

Yes

Yes

















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